Essential Information

A quick guide for international families — hours, location, what to bring, and where to go at night.

🕐 Clinic Hours

Day	Morning	Afternoon
Mon / Fri	8:30–12:15	14:30–18:00
Tue	8:30–12:15	14:00–18:00
Wed	8:30–12:15	16:00–18:00
Thu	Closed
Sat	8:30–12:30	Closed
Sun / Public Holidays	Closed

Patients are seen in the order they check in (no fixed appointment times), so waiting times may vary.
General outpatient (automated phone booking): 050-5511-0770 (guidance number 881)
Vaccinations: 0263-25-5878

📍 Access

Address: 11-6 Yoshino, Matsumoto City, Nagano 399-0002
Phone: 050-5511-0770 (general) / 0263-25-5878 (vaccines) / FAX 0263-25-5684
Parking: Two parking areas available (south and east side of the clinic)
Payment: Cash, and PayPay (cashless) accepted
Wi-Fi: Free in-clinic Wi-Fi (SSID: hibikiai)
Nearby pharmacy: Aozora Pharmacy, directly across from the clinic — bring your prescription there

🎒 What to Bring

🪪

Health insurance card
Required at every visit.

📔

Maternal and Child Health Handbook (母子健康手帳)
For infants and children — needed for checkups and vaccinations.

🗂️

Patient registration card (診察券)
Issued on your first visit — please bring it every time after that.

💴

Medical subsidy certificate (if you have one)
e.g. child medical subsidy certificate from your city/ward.

💊

Medication notebook (お薬手帳), if you have one
Helpful if your child is taking other medications.

🌙 Nights & After Hours

If your child becomes unwell outside our clinic hours, use the services below.

#8000 — Child Emergency Phone Consultation

Daily 19:00–8:00 (next morning). Free advice on whether to see a doctor.
Support in 12 languages available. If the line doesn't connect, call 026-235-1818.

#7119 — Emergency Safety Center

Available 24 hours, all ages. Helps you decide whether to call an ambulance or visit a hospital.

For a real emergency, call 119 immediately.

Night Emergency Centers (please call ahead before visiting):

Matsumoto Night Emergency Center

2-5-22 Josai, Matsumoto City
📞 0263-38-0622
🕐 19:00–22:00, every day of the year

Azumino Night Emergency Center

Toyoshina, Azumino City
📞 0263-73-6383
🕐 19:00–21:00, Mon–Sat (closed Sun/holidays/New Year)

Nearby Hospitals (for serious or urgent cases):

Matsumoto Medical Center

📞 0263-58-4567

Shinshu University Hospital

📞 0263-35-4600

Aizawa Hospital

📞 0263-36-9999 (ER)

Nagano Children's Hospital

📞 0263-73-6700